HINGLISH VERSION OF THE POLICY

Shipping:

  • Order process hota hai 48 hours mein (weekends/holidays exclude).
  • Delivery: 4–8 business days.
  • Agar aapko 1-day delivery Vadodara, Gujarat mein chahiye, to hume WhatsApp karein at +91 8866471202 (Availability pe depend karega)

Exchanges & Returns:

  • COD orders pe return nahi hota.
  • In cheezon pe exchange/return nahi milega:
  • Sale mein kharide hue products.
  • White ya light-colored items.Washed, wrong, ya tag-removed products.
  • Request sirf 7 days ke andar hi accept hogi delivery ke baad.
  • Bas size exchange possible hai: Black (S) liya tha aur (M) chahiye? Aapko sirf black (M) milega. Color change nahi hoga.
  • Agar size unavailable ho, to refund nahi milega. Dusra product choose kar sakte ho (price ka adjustment hoga).

Returns:

  • Sirf prepaid orders pe, within 7 days. Product unwashed, wrong, aur tags intact hone chahiye.
  • Return ka charge: ₹100 per product (shipping aur packaging ke liye).

Exchanges:

  • Prepaid aur COD dono orders ke liye allowed hai.
  • Wahi conditions jo return ke liye hain (unused, with tags, etc.).
  • Sale aur light-colored items pe applicable nahi.
  • Bas size changes allowed hain. Agar product unavailable hai, dusra item choose kar sakte ho (price adjustment lagega).

Sale Items:

  • Returns/exchanges sirf tabhi jab product defective ho ya galat ho.
  • Sale mai khareeda hua samaan return/exchange nahi hoga.
  • Flat 499rs sale par Return/exchange nahi hoga, 2/07/2025 se prabhaavee.
  • Tanks/Stringers par Return/Exchnage nahi hoga

Cancellations:

  • Shipping se pehle cancel = Free.
  • Processing ke baad cancel = ₹100 charge.

Defective/Wrong Product:

Galat ya defective product mila? 24 hours ke andar IMAGES & VIDEOS ke saath WhatsApp karein (+91 8866471202) ya email karein (contact@ehimay.com).

₹100 Fee Kyu?:

Packaging, quality checks, aur multiple shipping charges cover karte hain. Total cost zyada hai, lekin aapka experience affordable banane ke liye sirf ₹100 charge karte hain.

Custom Notes for Gifts:

Gift ke liye custom message chahiye? Apna note WhatsApp karein (+91 8866471202). Hum baaki sambhal lenge!

Last Words of Wisdom:

ENGLISH VERSION OF THE POLICY

Shipping:

  • Orders process in 48 hours (excluding weekends/holidays).
  • Delivery: 4–8 business days.
  • Need 1-day delivery in Vadodara, Gujarat? WhatsApp us at +91 8866471202 (subject to availability).

Exchanges & Returns:

  • No returns on COD orders.
  • No exchanges/returns for:
  • Products bought on sale.
  • White/light-colored items.
  • Washed, wrong, or tagless products.
  • Exchange/return requests must be made within 7 days of delivery.
  • Only size exchanges: Ordered black (S) and need (M)? You’ll get black (M). Color changes not allowed.
  • If your required size isn’t available, no refunds. You can pick another product (price adjustments apply).

Returns:

  • Prepaid orders only. Within 7 days. Items must be unwashed, wrong, and with tags intact.
  • Return cost: ₹100 per product (covers shipping & packaging).

Exchanges:

  • Allowed for both prepaid and COD orders.
  • Same conditions as returns (unused, with tags, etc.).
  • Not applicable for sale or light-colored items.
  • Only size changes allowed. If the product isn’t available, you can select another item (price differences apply).

Sale Items:

  • No returns/exchanges unless the product is defective or incorrect.
  • All the items once sold will not be returned or exchanged.
  • No return/exchange on Flat 799rs sale, effective from 2/07/2025.
  • No return on Tanks/Stringers.

Cancellations:

Cancel before shipping = No charge.
Cancel after processing = ₹100 charge.
So, try to contact us ASAP so that we can cancel before your order is processed.

Defective/Wrong Product:

Contact us within 24 hours via WhatsApp (+91 8866471202) or email (contact@ehimay.com).

Why ₹100 Fee?:

Covers quality checks, packaging, and multiple shipping costs. It’s much higher, but we charge only ₹100 to make your experience affordable since you all are, our loyal customers.

Custom Notes for Gifts:

Want to add a custom message for gifts? WhatsApp us your note at +91 8866471202. We’ll handle the rest! We care for you.

Last Words of Wisdom:

Double-check your order details! PLEASE. ALWAYS DOUBLE CHECK.
For queries or fashion emergencies, reach out on WhatsApp ( +91 8866471202 ) or email (contact@ehimay.com).